SB Stat

The City of South Bend is pioneering the way cities run their operations and deliver services and public goods to their residents. In 2017, South Bend re-imagined the structure of its performance management program based on recommendations from the Center for Government Excellence at Johns Hopkins University. The goals of SB Stat 2.0 are to empower City departments and employees by providing the following support: Assist in the strategy, design, implementation, and evaluation of municipal services Improve service delivery by identifying, discussing, and taking action to mitigate potential problems Align people, systems, and processes, while leveraging technology and analysis Focus on data that matters to improving the lives of residents of South Bend Start Here! Learn how SB Stat works at the City of South Bend Bloomberg Philanthropies What Works Cities John Hopkins UniversityGovEx The City of South Bend's performance management program was designed with support from Bloomberg Philanthropies' What Works Cities and GovEx at Johns Hopkins University. Visit Departments and Initiatives VPA Police Fire Utility Featured Content Targeted Smoke Alarm Outreach Recreation Strategic Planning Understanding and Reducing Water Shutoffs See all available SB Stat Materials Here! About Connect County-City Building 227 West Jefferson Blvd South Bend, Indiana 46601 Dial 311 Phone: 574-233-0311 TTY: 574-235-5567 Copyright 2019. City of South Bend.

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