Safe and Secure Communities

Ensuring a Safe and Secure Community through a Commitment to Public Safety and Justice Please use the translate button to view in Spanish or other languages. Por favor use el botón de traducción para ver en español o otros idiomas. Follow this initiative to receive emails about Tempe Performance Measures. Performance Measures On This Page: Over time, some performance measures may either be combined, moved, updated or retired. Fire Response Time (1.01) Achieve total response times to advanced life support (ALS) incidents of 6 minutes or less in 90% of calls for service. Baseline: 74.73% (2016) Target: 90% by 2040 Explore Performance Measure 1.01 Fire Response Time (summary) 1_01_Fire_Response_Time_(summary) Pecent of ALS Calls Within 6 Minutes or Less Cardiac Arrest Survival Rate (1.02) Achieve cardiac arrest survival rates greater than the national average as indicated by the American Heart Association. Baseline: 13.64% (2016) Target: Greater than 12% Explore Performance Measure 1.02 Cardiac Arrest Survival (summary) 1_02_Cardiac_Arrest_Survival_(summary) Cardiac Arrest Survival Rate Patient Transfer of Care (1.03) Achieve total time from Tempe Fire Medical Rescue's (TFMR) contact with patient to transfer of care to the hospital for stroke and heart attack patients of less than or equal to national standards as established by the American Heart Association. Baseline:10 minutes 52 seconds on scene for Stroke (2016)10 minutes for S-T Elevation Myocardial Infarction (STEMI) heart attack recognition (2016) Target:Less than 15 minutes on scene for StrokeLess than 10 minutes S-T Elevation Myocardial Infarction (STEMI) heart attack recognition Explore Performance Measure 1.03 Patient Transfer of Care - Stroke (summary) 1_03_Patient_Transfer_Stroke_(summary) Stroke Transfer of Care Average (Seconds) 1.03 Patient Transfer of Care - Heart Attack (summary) 1_03_Patient_Transfer_Heart_Attack_(summary) STEMI Heart Attack Recognition (Seconds) Fire Services Satisfaction (1.04) Achieve ratings of "Very Satisfied" or "Satisfied" with the "Quality of Local Fire Services" greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey and the Tempe Fire Medical Rescue (TFMR) Customer Service Survey. Baseline:91.5% Community Survey (2016)96.97% TFMRD Customer Service Survey (2016) Target: Greater than 93% by 2020 Explore Performance Measure 1.04 Fire Services Satisfaction (summary) 1_04_Fire_Services_Satisfaction_(summary) Very Satisfied or Satisfied (Community Survey) 1.04 Fire Services Customer Survey (summary) 1_04_Fire_Services_Customer_Survey_(summary) Expectation Exceeded (Customer Survey) Feeling of Safety in Your Neighborhood (1.05) Achieve ratings for responses to “When it comes to the threat of crime, how safe do you feel in your neighborhood?” between 80 and 100 on a scale of 0 (not safe at all) to 100 (completely safe) greater than or equal to the top ten percent of national benchmark cities as measured by the monthly police sentiment survey. Baseline: 70.1 (2019) Target: 80 Explore Performance Measure Police Sentiment Survey (detail) elucd_police_survey_sentiment Feeling of Safety Crime Reporting (1.06) Achieve responses of “Yes” for property and violent crimes reported to police (as measured by the Community Survey) higher than the percentage of crime reported in the National Crime Victimization Survey (NCVS). Baseline:73.1% Property Crime (2018)77.6% Violent Crime (2018) Target:65% Property Crime 53% Violent Crime Explore Performance Measure 1.06 Crime Reporting (summary) 1_06_Crime_Reporting_(summary) Property Victimization Reported to Police 1.06 Crime Reporting (summary) 1_06_Crime_Reporting_(summary) Violent Victimization Reported to Police Police Services Satisfaction (1.07) Achieve ratings of "Very Satisfied" or "Satisfied" with the “Quality of Local Police Services” greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline: 81.4% (2016) Target: 90% by 2022 Explore Performance Measure 1.07 Police Services Satisfaction (summary) 1_07_Police_Services_Satisfaction_(summary) Percent of Residents Very Satisfied or Satisfied High Severity Traffic Crashes (1.08) Achieve a reduction in the number of fatal and serious injury crashes to zero. Baseline: 16 fatalities, 76 serious injuries (2016) Target: 0 fatalities; 0 serious injuries by 2025 Explore Performance Measure 1.08 High Severity Traffic Crashes (summary) 1_08_Crash_Data_(summary) Crashes with Fatal Injuries 1.08 High Severity Traffic Crashes (summary) 1_08_Crash_Data_(summary) Crashes with Serious Injuries Victim of Crime (1.09) Achieve response ratings of “No” relating to whether or not respondents or their household members were victims of crime higher than or equal to the National Crime Victimization Survey benchmarks as measured by the Community Survey. Baseline:92.2% Violent Crime (2018)81.7% Property Crime (2018) Target:97.9% Violent Crime88.1% Property Crime Explore Performance Measure 1.09 Victim of Crime (summary) 1_09_Victim_of_Crime_(summary) Responses of "No" on Being a Victim of Violent Crime 1.09 Victim of Crime (summary) 1_09_Victim_of_Crime_(summary) Responses of "No" on Being a Victim of Property Crime Worry About Being a Victim (1.10) Achieve ratings of “Never” and “Rarely” for those who responded that they worry about “a) getting mugged; b) being burglarized when not there; c) being attacked or threatened with a weapon; d) having car stolen or broken into; or, e) being a victim of identity theft” greater than or equal to the Gallup Poll benchmark as measured in the Community Survey. Baseline:66.2% Getting Mugged 44.3% Having your home burglarized when you are not theren/a Being attacked or threatened with a weapon 45.4% Having your car stolen or broken into31.9% Being a victim of identity theft (2017) Target:70% Getting Mugged57% Having your home burglarized when you are not theren/a Being attacked or threatened with a weapon  57% Having your car stolen or broken into30% Being a victim of identity theft(2021) Explore Performance Measure 1.10 Worry About Being a Victim (summary) 1_10_Worry_About_Being_a_Victim_(summary) "Rarely" or "Never" Worry About Getting Mugged 1.10 Worry About Being a Victim (summary) 1_10_Worry_About_Being_a_Victim_(summary) "Rarely" or "Never" Worry About Being Burglarized 1.10 Worry About Being a Victim (summary) 1_10_Worry_About_Being_a_Victim_(summary) "Rarely" or "Never" Worry About Being Attacked with a Weapon 1.10 Worry About Being a Victim (summary) 1_10_Worry_About_Being_a_Victim_(summary) "Rarely" or "Never" Worry About Having Car Stolen 1.10 Worry About Being a Victim (summary) 1_10_Worry_About_Being_a_Victim_(summary) "Rarely" or "Never" Worry About Identity Theft Feeling Safe in City Facilities (1.11) Achieve ratings of "Very Satisfied" or "Satisfied" with the "Feeling of Safety in City Facilities" greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey and the Employee Survey. Baseline:Community Survey (2016) - "Very Satisfied" or "Satisfied" with Feeling of Safety75.3% Overall feeling of safety in the City 78.1% City athletic & recreational facilities (Daytime) 60.6% City athletic and recreational facilities (Nighttime)  85.9% Tempe Public Library Complex (Daytime)72.1% Tempe Public Library Complex (Nighttime) Employee Survey (2016) - "Strongly Agree" or "Agree" with Feeling of Safety64.4% I feel physically safe in my work unit Target: 90% by 2023 Explore Performance Measure 1.11 Feeling Safe in City Facilities (summary) 1_11_Feeling_Safe_in_City_Facilities_(summary) Overall Feeling of Safety in the City 1.11 Feeling Safe in Work (summary) 1_11_Feeling_Safe_in_Work_(summary) Physical Work Environment (Tempe Employees) 1.11 Feeling Safe in City Facilities (summary) 1_11_Feeling_Safe_in_City_Facilities_(summary) City Athletic & Recreational Facilities (Daytime) 1.11 Feeling Safe in City Facilities (summary) 1_11_Feeling_Safe_in_City_Facilities_(summary) City Athletic & Recreational Facilities (Nighttime) 1.11 Feeling Safe in City Facilities (summary) 1_11_Feeling_Safe_in_City_Facilities_(summary) Tempe Public Library Complex (Daytime) 1.11 Feeling Safe in City Facilities (summary) 1_11_Feeling_Safe_in_City_Facilities_(summary) Tempe Public Library Complex (Nighttime) Violent Cases Clearance Rate (1.12) Achieve a clearance rate of violent crime cases greater than or equal to the national 5-year average for cities our population size. Baseline: 34.2% (2012-2016) Target: 43.5% (floating 5-year target) by 2019 Explore Performance Measure 1.12 Violent Cases Clearance (summary) 1_12_Clearance_Rates_(summary) Tempe 5-Year Average Safe Drinking Water (1.13) Continuously meet or exceed Safe Drinking Water Act standards for water quality. Baseline: Meeting Standards Target: Meeting Standards Explore Performance Measure High Risk Fire Inspections (1.14) Perform fire inspections of all High Risk Occupancy facilities annually based on adopted national standards. Baseline: 20.6% (Fiscal Year 15/16) Target: 100% Explore Performance Measure 1.14 High Risk Fire Inspections (summary) 1_14_High_Risk_Inspections_(summary) Percent of High Risk Facilities Inspected Insurance Services Organization (ISO) Rating (1.15) Achieve an Insurance Services Organization (ISO) Rating: Building Code Effectiveness Classification of 3.0 or better. Baseline: 3.0 (2011) Target: 3.0 Explore Performance Measure 1.15 Insurance Services Organization (summary) 1_15_Insurance_Services_Organization_(summary) ISO Rating - Residential 1.15 Insurance Services Organization (summary) 1_15_Insurance_Services_Organization_(summary) ISO Rating - Commercial Municipal Court Compliance (1.16) Promote access to justice by ensuring 100% compliance with all federal, state and local rules, regulations and laws regarding Court operations. Baseline: Under Development Target: Under Development Explore Performance Measure Community Supervision Re-Arrest Rates (1.17) Performance Measure Under Development Baseline: Under Development Target: Under Development Explore Performance Measure Kid Zone Participation (1.18) Achieve a community program participation rate per capita of Tempe youth during out-of-school time hours greater than or equal to the national standards published by the Arizona After 3 PM Afterschool Alliance. Baseline: 24% (2012) Target: 30% by 2048 Explore Performance Measure 1.18 Kid Zone Participation Citywide (summary) 1_18_Kid_Zone_Participation_Citywide_(summary) Kid Zone Enrollment Housing Quality Standards (1.19) Achieve a 98% resolution rate for all Housing Quality Standard issues related to life, health or safety within 24 hours. Baseline: 90% (Fiscal Year 16/17) Target: 98% Explore Performance Measure 1.19 Housing Quality Standards (summary) 1_19_Housing_Quality_Standards_(summary) Housing Inspection Resolution Rate Within 24 Hours Youth Alcohol, Marijuana, & Opioid Usage Rate (1.21) Achieve rates of zero for alcohol use and drug misuse by 10th and 12th grade students in Tempe as measured by the biennial Arizona Youth Survey. Baseline:Past 30-day use for 10th and 12th graders in Tempe:24.3% Alcohol (2016)  16.1% Marijuana (2016)  5.4% Prescription Drug Misuse (2016)4.2% Prescription Pain Reliever Misuse (2016) Target: 0% by 2020 Explore Performance Measure 1.21 Youth Substance Abuse (summary) 1_21_Youth_Substance_Abuse_(summary) Alcohol Past 30-Day Use 1.21 Youth Substance Abuse (summary) 1_21_Youth_Substance_Abuse_(summary) Marijuana Past 30-Day Use 1.21 Youth Substance Abuse (summary) 1_21_Youth_Substance_Abuse_(summary) Prescription Drug Misuse Past 30-Day Use 1.21 Youth Substance Abuse (summary) 1_21_Youth_Substance_Abuse_(summary) Prescription Pain Reliever Misuse Past 30-Day Use Pavement Quality Index (1.22) Achieve adopted standards for Pavement Quality Index equal to a citywide average rating of 70 or higher across all demographic categories. Baseline: 59 (2016) Target: 70 by 2028 Explore Performance Measure 1.22 PQI Average Citywide (summary) 1_22_PQI_Average_Citywide_(summary) Pavement Quality Index (PQI) Citywide Average Feeling of Safety in Parks (1.23) Achieve ratings of “Very Satisfied" or "Satisfied" with the "Feeling of Safety in Parks," greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline:Neighborhood Parks Day: 74.7% / Night: 43.4%, City Parks Day: 81% / Night: 51.9%, Desert Parks Day: 69.4% / Night: 36% (2017) Target:88% for each park type (Day and Night) by 2029 Explore Performance Measure 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) Neighborhood Parks (Day) 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) City Parks (Day) 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) Desert Parks (Day) 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) Neighborhood Parks (Night) 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) City Parks (Night) 1.23 Feeling of Safety in Parks (summary) 1_23_Feeling_of_Safety_in_Parks_(summary) Desert Parks (Night) Police Body Cameras (1.25) Achieve police Body Worn Camera video activation compliance of 90% by 2022. Baseline: 71% (2018) Target: 90% by 2022 Explore Performance Measure 1.25 Police Body Cameras (summary) 1_25_Police_Body_Cameras_(summary) Video Activation Compliance Percent City Infrastructure and Assets (1.27) Achieve 100% compliance with industry standards related to the replacement or rehabilitation of infrastructure and assets. Baseline: Under Development Target: 100% Explore Performance Measure Criminal Division (1.28) Ensure the protection of rights to all participants in the criminal justice system by achieving an aggregate rating of “Very Satisfied” or “Satisfied” on 80% of the Criminal Division survey to victims of crime. Baseline: Under Development Target: 80% Explore Performance Measure Breaking Cycle of Violence (1.29) Achieve ratings of "Strongly Agree" or "Agree" with responses of "having a better understanding of trauma associated with violence and its impact on the well-being and safety of my family" greater than or equal to 50% as measured in the CARE 7 Trauma Education and Support Services Survey. Baseline: 92% Target: 100% by 2025 Explore Performance Measure Addressing Opioids (1.31) Achieve an end to opioid misuse and abuse as measured by the percentage of “opioid abuse probable” Emergency Medical Services calls. Baseline: 1.9% (2017) Target: 0% Explore Performance Measure 1.31 Opioid EMS Calls (summary) 1_31_Opioid_EMS_Calls_(summary) Percent of EMS Calls Related to Possible Opioid Abuse Youth Safety and Juvenile Crime (1.32) Achieve a juvenile arrest rate per capita lower than the national average. Baseline: 2.37% Target: 1.75% (National average of juvenile arrest per capita) by 2025 Explore Performance Measure Alley Quality Index (1.33) Achieve an Alley Quality Index score equal to a citywide average rating of 4.5 on a 5.0 scale. Baseline: 3.9 (2022) Target: 4.5 by 2027 Explore Performance Measure Crisis Support (1.34) Achieve a 97% response rate by CARE 7 Mobile Crisis Unit as measured by public safety calls for service. Baseline: 75% (2022) Target: 97% by 2025 Explore Performance Measure See Our City in Action Connect with the data, apps, and other sites, that give more insight into this strategic priority. Find Data Search for data, applications or select a category below. Safe and Secure Communities Strong Community Connections Quality of Life Sustainable Growth and Development Financial Stability and Vitality Sign Up to Follow Tempe Performance Measures Follow this initiative to receive emails about Tempe Performance Measures. 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