Citizen Reporting Center

Villa Park Citizen Reporting Center Report and track citizen issues Using public feedback to deliver first−class service in our community. How it Works Bringing transparency and accountability to community services. Join Community Report an Issue Review Report Complete Work Create your community identity to submit a report. Report a non-emergency issue in our community. Reported issues will be assigned to the proper staff for review. Staff will complete work required to resolve the problem. Join Community If you would like to track the status of your report create a community identity. Report an Issue The process of reporting and resolving an issue has never been easier. Submit a Report Use the Citizen Reporting Center to view existing reports or submit a new report of an issue in our community. Submit a Report Contact Public Works The Public Works Department is open Monday through Friday, 7:30 am to 4:00 pm, excluding holidays.  Call 630-834-8505 to report an issue. Explore Active Reports See what we are doing in your neighborhood to resolve reported issues. Citizen Problem Center Reports How We're Doing Quickly review key performance metrics we are using to ensure we meet community expectations. CitizenProblems_public Citizen Problems Open Reports CitizenProblems_public Citizen Problems Resolved Reports CitizenProblems_public Surveys Customer Service (out of 5) CitizenProblems_public Citizen Problems New Chart CitizenProblems_public Citizen Problems Date Submitted Volunteer in Your Neighborhood A great opportunity for civic-minded people to serve their community. Volunteer Community Events A clean community makes a difference and through the work of volunteers, we can show how much we care about our neighborhoods and public spaces.  To volunteer for a local cleanup day, just select an event and sign up. List of Upcoming Events Frequently Asked Questions Below you will find some of the Citizen Reporting Center's most commonly asked questions.If you have further questions, please contact the Public Works Department by phone at 630-834-8505 or via email. Can I track the status of my report? Do I have to provide my name when I submit a report? How do I provide feedback after the issue has been resolved? Does the reporting center handle emergency services? Yes, you can search for your report and check the status of your report at any time. No, you can choose to remain anonymous when you submit a report.  However, we may have questions or want to follow up, so providing contact information can help problems to be resolved more quickly. If you share your email address with us, we’ll send you a satisfaction survey after the work has been completed. No, the Citizen Reporting Center only handles non-emergency issues.  Call 911 in the case of an emergency. Reporting Data Authoritative data used to collect reports and track the status of each report. Animals Health Parks Projects Snow & Ice Streets Trees Utilities Trash Property Maintenance

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