Quality of Life

Enhancing the quality of life for all Tempe residents and workers through investment in neighborhoods, parks, the arts, human services, and city amenities, with an emphasis on equity and diversity. Please use the translate button to view in Spanish or other languages. Por favor use el botón de traducción para ver en español o otros idiomas. Follow this initiative to receive emails about Tempe Performance Measures. Performance Measures On This Page: Over time, some performance measures may either be combined, moved, updated or retired. Property Code Enforcement (3.01) Achieve 85% on the Code Compliance Composite Score while ensuring equity across all demographic categories. Baseline: 62.1% (2018) Target: 85% by 2039 Explore Performance Measure 3.01 Code Compliance Composite Score (summary) 3.01_Code_Compliance_Composite_Score_(summary) Code Compliance Composite Score Subsidized Housing Funding Usage (3.05) Achieve a Housing Choice Voucher program optimization of either 98% of vouchers leased or 99% of available funding spent. Baseline:87% Voucher utilization; 97% Funding utilization (2017) Target:98% Voucher utilization; 99% Funding utilization Explore Performance Measure 3.05 Subsidized Housing Funding Usage (summary) 3_05_Subsidized_Housing_Funding_Usage_(summary) Housing Choice Voucher (HCV) Utilization 3.05 Subsidized Housing Funding Usage (summary) 3_05_Subsidized_Housing_Funding_Usage_(summary) Funding Utilization Quality Pre-K Enrollment (3.06) Achieve Quality Early Learning for children who attend licensed City of Tempe programs as measured by achieving 3, 4 or 5 stars on the Quality First Rating and Improvement System by 2030. Baseline:38% (2016) Target:100% by 2030 Explore Performance Measure 3.06 Pre K Enrollments by Quality Rating (summary) 3_06_Pre_K_Enrollments_by_Quality_Rating_(summary) Children in Quality Early Learning Settings 3rd Grade Reading Level Proficiency (3.07) Achieve a percentage of Tempe students who score “Highly Proficient” or “Proficient” on the AzMERIT 3rd Grade English language arts assessment greater than or equal to statewide achievement goal of 72% by 2030. Baseline: 42% (2016) Target: 72% by 2030 Explore Performance Measure 3.07 AZ Merit Data (summary) 3_07_AZ_Merit_Data_(summary) Highly Proficient or Proficient3rd GradeReading Level High School Graduation Rate (3.08) Achieve a high school graduation rate of Tempe students who graduate in 4 years greater than or equal to the statewide goal of 90% by 2030. Baseline: 84% (2016) Target: 90% by 2030 Explore Performance Measure 3.08 High School Graduation Rates (summary) 3_08_High_School_Graduation_Rates_(summary) High School Graduation Rate Post Secondary School Achievement Rate (3.09) Achieve a rate of 65% for Tempe residents who have a post-secondary certificate, 2-year degree or 4-year degree by 2030. Baseline: 58.2% (2017) Target: 65% by 2030 Explore Performance Measure 3.09 Post Secondary Attainment (summary) 3_09_Post_Secondary_Attainment_(summary) Post-Secondary Educational Attainment Measure will be updated when updated ABOR data are released. Human Service Grants Performance Rate (3.10) Ensure agencies who receive human service grants from the City achieve their performance goals related to homeless, youth, domestic violence, working poor, seniors and individuals with disabilities. Baseline:46.7% of the programs funded will meet outcomes as noted in their grant applications (2017) Target: 100% by 2025 Explore Performance Measure 3.10 Agency Review Grant Outcomes (summary) 3_10_Agency_Review_Grant_Outcomes_(summary) Percentage of Programs Funded Meeting Outcome Municipal Equality Index (3.12) Achieve an annual Municipal Equality Index score of 100 from the Human Rights Campaign regarding laws, policies, services and inclusivity of Lesbian, Gay, Bisexual, Transgender, Questioning (LGBTQ) people in Tempe. Baseline: 100 Target: 100 (achieved) Explore Performance Measure 3.12 Municipal Equality Index Score (summary) 3_12_Municipality_Equality_Index_Score_(summary) Municipal Equality Index Score Disability Social Inclusion (3.13) Achieve a score of 100 on the self-assessment tool for “Disability Social Inclusion” in accordance with the Tempe Disability Inclusion Plan (T-DIP) based on the National Council on Disability priorities. Baseline: Under Development Target: 100 by 2030 Explore Performance Measure ADA Transition Plan (3.14) Achieve accessibility in all city right-of-way, parks, and facilities identified in the Tempe ADA Transition Plan. Baseline: 0% Target: 100% Explore Performance Measure 3.14 ADA Transition Plan Compliance (summary) 3_14_ADA_Transition_Plan_Compliance_(summary) Percent of Identified Elements Repaired City Recreation, Arts, and Cultural Centers (3.16) Achieve ratings of "Very Satisfied" or "Satisfied" with the quality of city recreation, arts, and cultural centers greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline:58.4% Swimming Pools78.1% Neighborhood Parks76.4% Recreation / Multigenerational Centers81.9% History Museum86.7% Tempe Public Library82.9% Tempe Center for the Arts(2016) Target: 90% for each by 2023 Explore Performance Measure 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of City recreation and community centers 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of City swimming pools 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of City neighborhood parks 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of Tempe Center for the Arts 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of Tempe History Museum 3.16 Recreation Arts and Cultural Centers (summary) 3_16_Recreation_Arts_and_Cultural_Centers_(summary) Quality of Tempe Public Library Community Services Programs (3.17) Achieve ratings of “Very Satisfied” or “Satisfied” with the “Quality of Community Services programs” greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline: 73.2% Before & After School (Kid Zone) Programs85% Library Programs & Services76.9% Recreation Programs & Services79% Tempe Center for the Arts Programs(2014) Target: 90% for each program by 2023 Explore Performance Measure 3.17 Community Services Programs (summary) 3_17_Community_Services_Programs_(summary) Quality of before and after school (Kid Zone) programs 3.17 Community Services Programs (summary) 3_17_Community_Services_Programs_(summary) Quality of City library programs and services 3.17 Community Services Programs (summary) 3_17_Community_Services_Programs_(summary) Quality of City recreation programs and services 3.17 Community Services Programs (summary) 3_17_Community_Services_Programs_(summary) Quality of Tempe Center for the Arts programs Value of Special Events (3.19) Achieve ratings of “Very Satisfied” or “Satisfied” with the “Value of Special Events to the City” greater than or equal to the national benchmark cities as measured in the Community Survey. Baseline: 61.7% (2016 Community Survey) Target: 80% by 2027 Explore Performance Measure 3.19 Value of Special Events (summary) 3_19_Value_of_Special_Events_(summary) Residents Very Satisfied or Satisfied with Value of Special Events Dementia-Friendly Community Designation (3.20) Achieve ratings of “Very Satisfied” or “Satisfied” with Tempe’s engagement and inclusion of those living with dementia, their care partners and their families, greater than 75% as measured in the Community Survey. Baseline: 56.3% (2019) Target: 75% by 2025 Explore Performance Measure 3.20 Dementia-friendly Community Designation (summary) 3_20_Dementia_friendly_Community_Designation Residents Very Satisfied or Satisfied with Dementia Related Services Veteran-Supportive Community Designation (3.21) Engage Tempe employers to achieve a "Veteran-Supportive" designation greater than or equal to the average of Valley cities as awarded by the Arizona Coalition for Military Families. Baseline: 9 (2017) Target: 30 by 2023 Explore Performance Measure 3.21 Veteran Supportive Designation (summary) 3_21_Veteran_Supportive_Designation_(summary) Tempe Employers with Veteran-Supportive Community Designation Graffiti Removal (3.22) Achieve less than 1 occurrence of graffiti on average per 4-miles as measured by Tempe’s annual graffiti audit. Baseline: 2.52 (2016) Target: Less than 1.0 by 2023 Explore Performance Measure 3.22 Graffiti Survey (summary) 3_22_Graffiti_Survey_(summary) Graffiti Survey Average Occurrences Per 4-Miles Right of Way Landscape Maintenance (3.23) Achieve ratings of “Very Satisfied” or “Satisfied” with the “Quality of Landscape maintenance along streets/sidewalks” greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline: 63.1% (2016) Target: 81% by 2041 Explore Performance Measure 3.23 Right of Way Landscape Maintenance (summary) 3_23_Right_of_Way_Landscape_Maintenance_(summary) Residents Very Satisfied or Satisfied Equal Pay Ratio (3.25) Achieve an equal pay earnings ratio for the 9th Congressional District (which is centered around Tempe) that is equal to “1.0” as reported by the American Association of University Women. Baseline: 0.924 (2015) Target: 1.0 by 2040 Explore Performance Measure 3.25 Equal Pay Ratio 9th Congressional District (summary) 3_25_Equal_Pay_Ratio_9th_Congressional_District_(summary) Earnings Ratio 20 Minute City (3.26) Achieve a percentage of dwellings where residents can utilize a multimodal transportation system (walk, bicycle, or use public transit) to meet all basic daily, non-work needs within 20-minute city criteria. Baseline: Percentage of dwellings where multimodal transportation is accessible to meet 20-minute city criteria - Sidewalk (Walk) Pedestrian - 84.8%All-Street Bicycle - 98.9%Low Stress Bicycle - 89.6%Public Transit - 76.6%(2021) Target: Percentage of dwellings where multimodal transportation is accessible to meet 20-minute city criteria -Sidewalk (Walk) Pedestrian - 90%All-Street Bicycle - 100%Low-Stress Bicycle - 95%Public Transit - 82%by 2030 Explore Performance Measure Traffic Delay Reduction (3.27) Achieve a Travel Time Index average at or below 1.25 along major streets during rush hour traffic with no individual segments exceeding 2.0. Baseline: City average (A.M.): 1.23 City average (P.M.): 1.40 Segments Greater than 2.0 (A.M.): 1 Segments Greater than 2.0 (P.M.): 15 (2019) Target: City average (A.M.): 1.25 City average (P.M.): 1.25 Segments Greater than 2.0 (A.M.): 0 Segments Greater than 2.0 (P.M.): 0 by 2033 Explore Performance Measure 3.27 Traffic Delay Reduction (summary) 3_27_Traffic_Delay_Reduction_(summary) Travel Time Index (A.M.) 3.27 Traffic Delay Reduction (summary) 3_27_Traffic_Delay_Reduction_(summary) Travel Time Index (P.M.) 3.27 Traffic Delay Reduction (summary) 3_27_Traffic_Delay_Reduction_(summary) Segments Exceeding 2 TTI (A.M.) 3.27 Traffic Delay Reduction (summary) 3_27_Traffic_Delay_Reduction_(summary) Segments Exceeding 2 TTI (P.M.) Ending Homelessness (3.28) Achieve an end to homelessness in Tempe as measured by Tempe’s annual count. Baseline:1,117 (2018) Number of unduplicated Tempe homeless individuals and families served through navigation and case management services system. Target:0 Number of unduplicated Tempe homeless individuals and families served through navigation and case management services system. Explore Performance Measure 3.28 Homeless Outreach Program Effort (summary) v2 3_28_Homeless_Outreach_Program_Effort_(summary)_v2 Unduplicated Tempeans Served Transit System Satisfaction (3.29) Achieve ratings of “Very Satisfied” or “Satisfied” with the “Overall Satisfaction with Transit System in Tempe” greater than or equal to 75% as measured by the City of Tempe Transportation Survey. Baseline: 69% riders and non-riders78% riders only50% non-riders only(2016) Target: 75% riders and non-riders80% riders only60% non-riders onlyby 2024 Explore Performance Measure 3.29 Transit Satisfaction Survey (summary) 3_29_Transit_Satisfaction_Survey_(summary) Riders and Non-Riders 3.29 Transit Satisfaction Survey (summary) 3_29_Transit_Satisfaction_Survey_(summary) Riders Only 3.29 Transit Satisfaction Survey (summary) 3_29_Transit_Satisfaction_Survey_(summary) Non-Riders Only Age-Friendly Community Designation (3.30) Achieve the Age-Friendly Community Designation for livability from AARP. Baseline: Did Not Receive Designation (2020) Target: Received Designation Explore Performance Measure Poverty Rate (3.31) Achieve a rate of households living below the Federal Poverty level less than Maricopa County as measured by the United States Census Bureau, American Community Survey. Baseline: 21.3% (2017) Target: 15.0% by 2030 Explore Performance Measure 3.31 Poverty Rate (summary) 3_31_Poverty_Rate_(summary) Tempe Poverty Rate Patient Advocate Services (3.32) Achieve a 50% reduction in EMS 911 calls from patients enrolled in Patient Advocate Services program. Baseline: 45% (2017) Target: 50% Explore Performance Measure 3.32 Patient Advocate Services (summary) 3_32_Patient_Advocate_Services_(summary) Percent Reduction in EMS 911 Calls Culture of Literacy and Engagement (3.33) Achieve a culture of literacy and engagement greater than the annual average of Valley Benchmark Communities (VBC) and Maricopa County as measured by Tempe Public Library (TPL) program assessment matrix. Baseline: Target:Increase each category by 10 percent by 2025. Explore Performance Measure 3.33 Tempe Public Library Program Assessment (summary) 3_33_Tempe_Public_Library_Program_Assessment_(summary) Summer Reading Program completion rate 3.33 Tempe Public Library Program Assessment (summary) 3_33_Tempe_Public_Library_Program_Assessment_(summary) Tempe Public Library Story Time family engagement rate 3.33 Tempe Public Library Program Assessment (summary) 3_33_Tempe_Public_Library_Program_Assessment_(summary) Public Computer Sessions 3.33 Tempe Public Library Program Assessment (summary) 3_33_Tempe_Public_Library_Program_Assessment_(summary) Materials Usage Community Health and Well-Being (3.34) Achieve health and wellbeing of the community indicated by the Cantril Self-Anchoring Striving Scale with increases in the category of thriving and decreases in the categories of struggling and suffering as measured by the Community Survey. Baseline: 55% Thriving (2022) 43% Struggling (2022) 2% Suffering (2022) Target: 5% Increase in Thriving each year. Explore Performance Measure Data-Driven Governance (3.35) Achieve platinum certification for being a well-managed, data-driven local government as measured by What Works Cities and Bloomberg Philanthropies. Baseline: Gold (2020) Target: Platinum by 2024 Local governments SET THE PRECEDENT in understanding data, tracking progress, and using data and evidence to inform decisions. Explore Performance Measure Quality of City Services (3.36) Achieve ratings of “Very Satisfied “or “Satisfied” with the “Quality of City Services” greater than or equal to the top 10% of the national benchmark cities as measured in the Community Survey. Baseline: 81.2% (2017) Target: 90% by 2025 Explore Performance Measure 3.36 Quality of City Services (summary) 3_36_Quality_of_City_Services_(summary) Residents Very Satisfied or Satisfied with the Quality of City Services See Our City in Action Connect with the data, apps, and other sites, that give more insight into this strategic priority. Find Data Search for data, applications or select a category below. Safe and Secure Communities Strong Community Connections Quality of Life Sustainable Growth and Development Financial Stability and Vitality Sign Up to Follow Tempe Performance Measures Follow this initiative to receive emails about Tempe Performance Measures. Connect A quick connect to elected officials and frequently contacted city departments and services.

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