Citizen Request Center

Submit and track non-emergency requests Using public input to deliver world-class service in our community. Requests_public Requests Open Requests Requests_public Requests Completed Requests SatisfactionSurveys_public Surveys Customer Service (out of 5) How it Works Bringing high levels of openness and accountability to community services. Join Community Submit Request Review Request Complete Work Create an account to track the status of your requests. Submit requests that help us improve the community. Requests will be assigned to the proper department for review. Staff will complete work required to resolve the request. Request Service The process of reporting a non-emergency request has never been easier. Submit a Request Use the Citizen Problem Reporter application to view existing requests and submit a new non-emergency requests in our community. Submit Request Contact Call Center The Call Center is open 24 hours a day, 7 days a week, 365 days a year. Call 555-555-5555 to submit a non-emergency request. Community Events Getting to know your neighbors and caring for our community at the same time. List of Upcoming Events Frequently Asked Questions Common questions you may be asking about the Citizen Request Center. Can I track the status of my service request? Do I have to create an account when I submit a service request? How do I provide feedback after the request has been completed? Does the Call Center handle emergency services? Yes, you can search for your request and check the status of your request at any time. If you create an account and login when you submit the request you can view 'My Submissions' in the Citizen Problem Reporter app. No, you can remain anonymous when you submit a request. However, responsible agencies may want to follow up so providing contact information often ensures requests can be resolved more quickly. If you share your email address with us, we’ll send you a satisfaction survey after the work has been completed. No, the Call Center only handles non-emergency service requests.  Call 911 in the case of an emergency (burning house, accident, robbery, crime in progress, etc.) Service Request Data Authoritative data used to collect non-emergency service requests and track the status of each request. Streets Animal Other

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