Citizen Problem Center

Citizen Problem Center Report and track non-emergency problem reports Using public feedback to deliver world-class service in our community. How it Works Bringing high levels of openness and accountability to community services. Join Community Submit Report Review Report Complete Work Create your community identity to submit a report. Report a non-emergency problem that will improve our community. Reported problems will be assigned to the proper department for review. Staff will complete work required to resolve the problem. Join Community If you would like to track the status of your report create a community identity. Report a Problem The process of reporting and resolving a non-emergency problem has never been easier. Submit a Report Use the Citizen Problem Reporter application to view existing reports and submit a new non-emergency problem in our community. Submit a Report Contact Call Center The Call Center is open 24 hours a day, 7 days a week, 365 days a year.  Call 734-878-6206 to submit a non-emergency problem. Explore Active Reports See what we are doing in your neighborhood to resolve reported problems. Citizen Problem Center Reports How We Are Doing Quickly review key performance metrics we are using to ensure we meet community expectations. CitizenProblems_public Citizen Problems Open Reports CitizenProblems_public Citizen Problems Resolved Reports CitizenProblems_public Surveys Customer Service (out of 5) CitizenProblems_public Citizen Problems New Chart CitizenProblems_public Citizen Problems Date Submitted Volunteer in Your Neighborhood A great opportunity for civic-minded people to serve their community. Volunteer Community Events A clean community makes a difference and through the work of volunteers, we can show how much we care about our neighborhoods and public spaces.  To volunteer for a local cleanup day, just select an event and sign up. List of Upcoming Events Frequently Asked Questions Below you will find some of the Citizen Problem Center's most commonly asked questions.If you have further questions, please contact the Call Center by phone at 555-555-5555 or via email. Can I track the status of my problem report? Do I have to provide my name when I submit a problem report? How do I provide feedback after the problem has been resolved? Does the Call Center handle emergency services? Yes, you can search for your problem report and check the status of your report at any time. No, you can remain anonymous when you submit a problem report. However, responsible agencies may want to follow up so providing contact information often ensures problems can be resolved more quickly. If you share your email address with us, we’ll send you a satisfaction survey after the work has been completed. No, the Call Center only handles non-emergency problem reports.  Call 911 in the case of an emergency (burning house, accident, robbery, crime in progress, etc.) Problem Report Data Authoritative data used to collect non-emergency problem reports and track the status of each report. Streets Animal Other

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